This policy outlines United Patent Research’s approach to protecting the privacy of our customers. United Patent Research understands that privacy and confidentiality is important to you in your dealings with United Patent Research.
United Patent Research is not immediately subject to the National Privacy Principles that are contained in the Privacy Act 1988 (Privacy Act) but we subscribe to the principals and will work within the framework of the Privacy Act and good business practice.
United Patent Research may collect personal information about its customers in a variety of ways. For customers seeking our products and services, United Patent Research uses the personal information collected to provide you with our products and services.
For customers who ask about our products and services, United Patent Research will collect information about you such as your name and contact information (address, phone, and email). This information is necessary in order to manage our customer relationships. At the time of collecting this information, United Patent Research may also request information about you to assist United Patent Research in identifying which of our current and future services may best suit your requirements.
This information is collected for the purpose of advising you about our products and services which are new or which may be of interest to you. If we do collect personal information about you in this way, we will provide you with the opportunity to control how that information is used, including opting-out of email communications and removal from future direct mailing advertising campaigns.
For customers seeking our products and services, United Patent Research uses the personal information collected to provide you with our products and services. This includes administering your account with us, customer service and providing any information that you have requested.
United Patent Research uses personal information of both existing and potential customers to advise you about our products and services, trade shows attended, or company news.
United Patent Research may disclose personal information about existing and potential customers to third party contractors and service providers who help us operate our business or to provide you with our products and services. United Patent Research requires these third parties and contractors to comply with the terms of this Policy and confidentiality agreements.
United Patent Research takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorized access, destruction, use, modification or disclosure. United Patent Research takes a range of technical, contractual, administrative, and physical security steps to protect all customers’ information; if personal information is held on paper files it is handled in a responsible manner in a secure office environment.